Frequently Asked Questions
Shipping & Ordering
Where do you ship to?
Pretty Major ships to any street address in Singapore, Malaysia, Hong Kong, Australia, and USA (excluding restricted areas).
We ship our orders through a 3rd party delivery company in Singapore, and via Maersk worldwide tracked shipping.
Do you ship overseas?
Our art pieces are currently only shipped within Singapore, and we are unfortunately unable to accomodate international shipping at the moment.
Tell me about free shipping policy
Singapore
All orders $50 and above qualify for free delivery to any street address in Singapore, excluding restricted areas.
For orders under $50, delivery will be charged at $4 per order.
Rest of the world
All orders $50 SGD qualify for free delivery, excluding restricted areas.
The prices shown are final, which include taxes and duties, ensuring no nasty hidden fees!
How long will it take to get my orders?
Singapore
In-stock items will be delivered via courier within 3-5 working days from placing an order. Pre-order items will be delivered as per the stated delivery timeframe.
Rest of the world
Items are shipped via tracked Maersk Worldwide Shipping. You will be able to track your order every step of the way! It takes between 6 to 14 working days to reach you.
Can I change or cancel my order?
All orders placed shall be considered final. No refunds will be provided.
Can I exchange or refund my purchase?
All orders placed shall be considered final. No returns or exchanges will be provided.
I need help with my purchase. What should I do?
Please reach out to us at hello@prettymajorhome.com and provide your order number. Our customer support team will get back to you within 1-3 working days.
Do you offer wall mounting service for the wall art pieces?
Unfortunately, we do not offer wall mounting services at this moment.
You may choose to find your own contractor or use 3M Wall Hanging Tapes!
Have more questions?
Feel free to reach to us at hello@prettymajorhome.com or drop us a message below.


